When it comes to picking a company to trust with your precious rug, you may find yourself at an impasse. Adverts with unbelievable low discounts on the web may not be true. Remember you need high quality service so as to get value for your money. Thus, you need to do a bit of research before you settle for any cleaner. When searching for the best professional carpet cleaning services Charleston SC residents can look locally or online.
Take into account the carpet cleaning process. There are different types of techniques used to clean carpets and not all of them can suit your needs. For instance, there are companies that use shampooing to clean carpets. The method involves preconditioning the carpets using a washing solution, and then using an agitating brush to loosen the dirt. A vacuum cleaner is then used to extract dirt and the detergent.
First, find out the kind of training the employees have. Just because a company has the right equipment does not mean they have the expertise needed to guarantee quality results. Look for cleaners that hire personnel who have been accredited by the National Carpet Cleaners Association. Unless the company has the right skills, it may end up damaging your rug. Besides accreditation, find out if the company keeps its employees abreast with the latest technologies used in carpet cleaning.
Secondly, research a service provider on the Internet. Big companies have business websites. You can easily locate the sites by searching either on Google or Yahoo. You should navigate through their websites to check vital information such as qualifications and experience. It is also good to check comments that were posted by previous clients on the review pages. This way, you will be in a position to make the right judgment.
Once you have settled on 3-4 names, find out if the companies are licensed, insured, certified and bonded. These credentials are proof that the service providers have met the benchmarks set by the state and professional associations. For instance, in order to be affiliated to a professional body, the carpet cleaning service needs to have been licensed and trained its staff on different washing techniques. A call to the Better Business Bureau will enable you to verify this information.
References are also very important. Do not solely rely on the word of the customer care. Instead, ask for testimonials from previous clients. If possible, ask for references to customers you can personally call. Talking to other customers will enable you to determine the level of service you can expect. Surfing through online review sites can also enable you to know what other people think about the company in question.
You should also find out whether the carpet cleaner guarantees his work. If the job is not done to your expectations, you expect that the firm will either redo the work or refund your money. Reputable companies do not speculate on the outcome of their work, rather they stand by it. Consequently, look for service providers who offer 100% money back guarantee. This is a sign that they will do the work to your standards.
Finally, opt for a service provider that screens its employees. For example, find out whether the company does a criminal background check. Also, inquire whether drug tests are conducted. A reputable company will be accountable for its personnel. If there are complaints of damages or stolen items while the crew was still at your home, the company will compensate you for the losses.
Take into account the carpet cleaning process. There are different types of techniques used to clean carpets and not all of them can suit your needs. For instance, there are companies that use shampooing to clean carpets. The method involves preconditioning the carpets using a washing solution, and then using an agitating brush to loosen the dirt. A vacuum cleaner is then used to extract dirt and the detergent.
First, find out the kind of training the employees have. Just because a company has the right equipment does not mean they have the expertise needed to guarantee quality results. Look for cleaners that hire personnel who have been accredited by the National Carpet Cleaners Association. Unless the company has the right skills, it may end up damaging your rug. Besides accreditation, find out if the company keeps its employees abreast with the latest technologies used in carpet cleaning.
Secondly, research a service provider on the Internet. Big companies have business websites. You can easily locate the sites by searching either on Google or Yahoo. You should navigate through their websites to check vital information such as qualifications and experience. It is also good to check comments that were posted by previous clients on the review pages. This way, you will be in a position to make the right judgment.
Once you have settled on 3-4 names, find out if the companies are licensed, insured, certified and bonded. These credentials are proof that the service providers have met the benchmarks set by the state and professional associations. For instance, in order to be affiliated to a professional body, the carpet cleaning service needs to have been licensed and trained its staff on different washing techniques. A call to the Better Business Bureau will enable you to verify this information.
References are also very important. Do not solely rely on the word of the customer care. Instead, ask for testimonials from previous clients. If possible, ask for references to customers you can personally call. Talking to other customers will enable you to determine the level of service you can expect. Surfing through online review sites can also enable you to know what other people think about the company in question.
You should also find out whether the carpet cleaner guarantees his work. If the job is not done to your expectations, you expect that the firm will either redo the work or refund your money. Reputable companies do not speculate on the outcome of their work, rather they stand by it. Consequently, look for service providers who offer 100% money back guarantee. This is a sign that they will do the work to your standards.
Finally, opt for a service provider that screens its employees. For example, find out whether the company does a criminal background check. Also, inquire whether drug tests are conducted. A reputable company will be accountable for its personnel. If there are complaints of damages or stolen items while the crew was still at your home, the company will compensate you for the losses.
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